Opxy Luxe Return & Refund Policy
Returns
We accept returns within 30 days of delivery. Items must be unused, unworn, unwashed, and in their original condition with tags attached.
Return Process
To request a return, please contact us with your order number and reason for the return. We will provide instructions for the return process.
Refunds
Once we receive and inspect the returned item, we will notify you about the refund status. Approved refunds will be processed using the original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Non-Returnable Items
Sale items, gift cards, and customized products cannot be returned unless they arrive damaged or incorrect.
Contact Us
For return and refund questions, contact:
Email: opxyluxe@gmail.com
Phone: +234 814 666 4328